My fianc? and I were first time homebuyers, which meant we were more than a little anxious. We had a pretty good idea about what we wanted, but didn't know the first thing about real estate. Gretchen was patient with us (me especially) and always available to answer our questions--or just calm our fears. When we found the right house for us, she negotiated the best price she could, and was available right up until closing. If you're planning to buy your first home, you'll want Gretchen on your side.